Question 1

Does Captain Fam offer returns or exchanges if the ring doesn't fit?

Accepted Answer

Yes, we offer a 30-day return and exchange policy across Canada. If your ring doesn't fit perfectly, contact our customer service team to arrange a size exchange at no additional cost. We want you to love your moissanite ring, and proper fit is essential to that experience.

Question 2

Is this S925 sterling silver ring real, and what does GRA certification mean?

Accepted Answer

Yes, the ring is genuine S925 sterling silver (92.5% pure silver), which is the industry standard for fine jewelry. GRA certification means the moissanite stones have been independently tested and graded for color, clarity, and authenticity by the Gemological Research Association. Your ring includes the official GRA certification card confirming D-VVS1 quality (colorless, very very slightly included).

Question 3

Can I wear the double bands separately, and what sizes are available?

Accepted Answer

Yes—the wavy bands are designed to nest together or be worn independently for layered styling. The ring is available in US sizes 5, 6, 7, 8, and 9. If you're between sizes, we recommend sizing up slightly. Each size is precisely crafted to ensure comfortable all-day wear without slipping.

Question 4

What's included in the box, and how do I care for my moissanite ring?

Accepted Answer

Your ring arrives in a luxury gift box with the GRA certification card, a polishing cloth, and care instructions. To maintain sparkle, gently clean with warm soapy water and a soft brush weekly. Avoid harsh chemicals and extreme temperature changes. The platinum plating protects the S925 sterling silver from tarnishing, so your ring will look new with minimal maintenance.

Question 5

How does moissanite compare to a diamond in this double band ring?

Accepted Answer

Moissanite sparkles more brilliantly than diamonds and is virtually indistinguishable to the naked eye. It's lab-created (not mined), making it eco-friendly and conflict-free. Moissanite is also harder than most gemstones and won't cloud or yellow over time. The main difference is price—you get diamond-like luxury at a fraction of the cost, which is why GRA certification matters.

S925 Sterling Silver Double Band Moissanite Ring | GRA Certified

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